Service and complaints

We are a producer of top-quality products. We bottle our drinks with great care and attention. Should you nevertheless have reason to make a complaint, please let us know here. We guarantee that we will process your complaint promptly and in a way that is satisfactory for you:

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First name(Required)

Surname(Required)

Street and house number(Required)

Postal code(Required)

Town/city(Required)

Country(Required)

Email address(Required)

BIONADE flavour(Required)

Bottle size(Required)

Quantity in bottles(Required)

Drink supplier and location(Required)

Please select to determine the batch number(Required)

I would like to upload a photo of the label

I would like to enter the data manually

On glass bottles, the number is on the back label (see example photo), and on PET bottles it is on the neck of the bottle.

Upload photo(Required)

Accepted file types: jpg, png, Max. file size: 10 MB.

On glass bottles, the number is on the back label (see example photo), and on PET bottles it is on the neck of the bottle.

Data top left(Required)

Data top right(Required)

Data bottom left(Required)

Data top right(Required)

What is the issue? (Reason for the complaint)(Required)

If possible, please upload a photo that shows the reason for the complaint

Accepted file types: jpg, png, Max. file size: 10 MB.

Data protection(Required)

I agree to the privacy policy.

I hereby consent to the use of my personal data in accordance with the privacy policy. The data that is entered is processed on the basis of your consent (Article 6 [1] [a] GDPR). You may revoke this consent to the storage of your personal data (name, address, telephone number and email address) at any time. The lawfulness of the data processing up to the point in time of the revocation remains unaffected.

Comments

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